Privacy Policy

Welcome to Dinematters ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.dinematters.com (the "Website") and use our interactive dining experience platform services (the "Services").

We collect information that you provide directly to us and information that is automatically collected when you use our Website.

We use the collected information for the following purposes:

• •To provide, maintain, and improve our Services and Website functionality
• •To respond to your inquiries, contact requests, and provide customer support
• •To process and manage discovery call bookings and consultations
• •To send you marketing communications, newsletters, and promotional materials (with your consent)
• •To personalize your experience by showing location-based pricing and content
• •To analyze website usage patterns and improve our Services
• •To detect, prevent, and address technical issues and security threats
• •To comply with legal obligations and enforce our terms of service
• •To conduct business analytics and generate insights for service improvement

We use several third-party services to operate our Website and provide our Services. These services may collect and process your information:

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Secure data transmission using HTTPS/SSL encryption • Secure storage of sensitive information • Regular security assessments and updates • Access controls and authentication measures • Employee training on data protection However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically: • Contact form submissions and booking requests: Retained for up to 3 years for business and legal purposes • Location data: Cached in your browser's localStorage for 24 hours, then refreshed • Analytics data: Aggregated and anonymized data may be retained indefinitely for statistical purposes • Marketing communications: We retain your contact information until you opt-out or request deletion

Depending on your location, you may have certain rights regarding your personal information:

• •Right to Access: Request a copy of the personal information we hold about you
• •Right to Rectification: Request correction of inaccurate or incomplete information
• •Right to Erasure: Request deletion of your personal information (subject to legal obligations)
• •Right to Restrict Processing: Request limitation of how we process your information
• •Right to Data Portability: Request transfer of your data to another service provider
• •Right to Object: Object to processing of your information for marketing purposes
• •Right to Withdraw Consent: Withdraw consent for data processing where applicable
• •Browser Controls: You can control cookies and local storage through your browser settings
• •Opt-Out: Unsubscribe from marketing emails using the link provided in our communications

To exercise these rights, please contact us at contact@dinematters.com with your request. We will respond to your request within 30 days.

We use cookies and browser storage technologies to enhance your experience:

Our Website and Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Website, you consent to the transfer of your information to: • United States (Vercel, Resend, Calendly, Facebook) • Other countries where our service providers operate We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA): • Right to know what personal information we collect, use, and disclose • Right to delete personal information we hold about you • Right to opt-out of the sale of personal information (we do not sell personal information) • Right to non-discrimination for exercising your privacy rights To exercise these rights, please contact us at contact@dinematters.com.

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR): • Right to be informed about data processing • Right of access to your personal data • Right to rectification of inaccurate data • Right to erasure ("right to be forgotten") • Right to restrict processing • Right to data portability • Right to object to processing • Rights related to automated decision-making Our legal basis for processing your data includes: • Consent (for marketing communications) • Legitimate interests (for website analytics and service improvement) • Contract performance (for providing requested services) • Legal obligations (for compliance with applicable laws)

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by: • Posting the updated Privacy Policy on this page with a new "Last Updated" date • Sending an email notification to registered users (if applicable) • Displaying a prominent notice on our Website Your continued use of our Website after such changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

This Privacy Policy is effective as of January 1, 2025, and was last updated on January 1, 2025.